FAQs

By dotFIT experts
Please visit http://www.dotfit.com/firefox and download and install the “Microsoft .NET Framework Assistant – Add-on” More...
By dotFIT experts
on April 30, 2010
The average life of the lithium ion battery used in the exerspy armband is roughly 500 charge cycles. More...
By dotFIT experts
on April 30, 2010
A heart rate monitor is generally only accurate at predicting energy expenditure (calorie burn) when exercise is performed above 75% VO2Max. More...
By dotFIT experts
on April 30, 2010
This is either one of 2 situations. Either the clock/time zone on your computer is not correct or the time zone on your dotFIT me program is not set correctly. More...
By dotFIT experts
on April 30, 2010
The armband is made of the following materials: More...
By dotFIT experts
on April 01, 2010
PC with USB Port, Windows XP/Vista/7, High-speed Internet access More...
By dotFIT experts
on March 15, 2010
For all known skin sensitivities and metal allergies, please consult a physician prior to use of the exerspy armband. More...
By dotFIT experts
on December 09, 2009
The dotFIT Me Program works like any website program; therefore no security or network infrastructure changes are necessary for access unless you block specific websites. More...
By dotFIT experts
on February 23, 2010
Most of the time the metal detectors used for airport security won't detect the armband. More...
By dotFIT experts
on February 19, 2010
If you ride a recumbent bike, the armband may believe you are doing something else like sitting. You can try moving your arms more during the ride. Although it’s not typical, the exerspy can misjudge biking (on any type of bike). More...
By dotFIT experts
on November 24, 2009
Calories burned will increase during hot flashes, as it does during a fever, but not to any great degree. More...
By dotFIT experts
on September 17, 2009
The exerspy armband contains multiple sensors that measure motion, body heat, skin temperature, and conductivity. More...
By dotFIT experts
on September 25, 2009
The warranty period is one year from the date you associate the armband or display with your account. More...
By dotFIT experts
on June 21, 2010
Yes! Here are the details . . . More...
By dotFIT experts
on September 17, 2009
The armband should always be worn high on the triceps area of the left arm More...
By dotFIT experts
on September 17, 2009
Algorithms analyze the armband data to estimate your calorie burn. Those algorithms have been written to give optimal performance when the armband is worn on the left arm, the right way up. More...
By dotFIT experts
on September 17, 2009
If you're wearing the armband correctly, it’s probably collecting data. More...
By dotFIT experts
on September 17, 2009
The battery will last approximately 5 to 7 days before requiring a recharge. More...
By dotFIT experts
on September 17, 2009
No, the exerspy armband is not waterproof More...
By dotFIT experts
on September 17, 2009
Yes, it is safe to wear the exerspy armband in a sauna. More...
By dotFIT experts
on September 17, 2009
The exerspy armband can store up to 14 days of data when worn continuously. More...
By dotFIT experts
on September 17, 2009
The exerspy armband battery will go from dead to fully charged in approximately 3 hours. More...
By dotFIT experts
on September 17, 2009
The armband and display need to be used together. More...
By dotFIT experts
on September 17, 2009
The armband keeps track of the display information for today and yesterday. If you've already been wearing the armband More...
By dotFIT experts
on September 17, 2009
When you upload your armband to your dotFIT Me Program, you will have the opportunity to tell the program what you were doing More...
By dotFIT experts
on September 17, 2009
The system is designed to be worn all day, and this is especially important if your goal is to control or change your weight. More...
By dotFIT experts
on September 17, 2009
You are not able to mute the audio on the exerspy armband. More...
By dotFIT experts
on September 17, 2009
The display receives your armband data once per minute while synchronized with the armband More...
By dotFIT experts
on September 17, 2009
Minimum and maximum operating temperatures are 40°F to 104°F (5°C to 40°C). More...
By dotFIT experts
on September 17, 2009
Following proper wear and cleaning instructions often resolves this issue. More...
By dotFIT experts
on September 17, 2009
You should always clean and dry the armband and display if they become noticeably moist or dirty. More...
By dotFIT experts
on September 17, 2009
The exerspy armband was specifically designed to be worn on the back of the upper left arm (tricep area), touching the skin. More...
By dotFIT experts
on October 08, 2009
Most yoga classes offered in health clubs across the United States incorporate the popular Hatha yoga. This involves different combinations of poses More...
By dotFIT experts
on October 22, 2009
The exerspy passes all required standards for medical devices of this type regarding electro-magnetic radiation. More...